Working with you.
If you or your company has a complex logistics project, if your need involves private, valuable or another type of product which is simply not suitable for general cargo, then our Boutique service is for you.
Importantly, when you work with Nucleus International Cargo’s Boutique Service you can be assured of one thing, us not trying to shoehorn your business need to fit in around ours. Our approach is quite the opposite, we work directly with you to design your own bespoke boutique service.
Our business model in this sector is designed to create a bespoke logistics solution around your own business or personal needs. Whereas others see what part of their business is most similar to your needs, ours is to start from the bottom up, to create a foundation capable of supporting your particular needs.
In addition to the bespoke Boutique service solution, you will also have a single point of contact – a dedicated operations employee who is assigned to each client.
Their job is to guide you every step of the way, throughout the duration of your project, anywhere in the world.
With other freight forwarders you may have multiple contacts – one for customs, one for warehouse, one for imports, one for ocean freight, etc.
With the Nucleus Boutique service, your own personal assistant coordinates all aspects of your shipment and reports back to you. When you have a question or problem, you only have to make one phone call.
This is a unique 24/7 365 days a year service, meaning direct access to your agent’s mobile phone and email, ensuring you receive all the information you need, where and when you need it.